Support

Quietly answered

Everything you need to know about our private journeys.

General Concerns

Booking & Payment

On Tour & Logistics

What to Wear & Pack

Seasons & Northern Lights

Multi-Day Journeys

Still wondering?

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Quietly answered

General Concerns

Do I need travel insurance for a trip with Easy Travel Iceland?

Should I tip my guide?

What should I bring on a private tour?

What is your cancellation policy?

What happens if the weather turns bad?

Do you offer family-friendly tours?

Will every place we visit be crowded?

Can I request a specific guide?

Will I see the Northern Lights?

Booking & Payment

Is the price per person or per group?

What happens after I book?

What payment methods do you accept?

Can I change my booking after it is confirmed?

On Tour & Logistics

How does hotel pickup work?

Can I customise a private itinerary?

What is the group size on a private tour?

Are tours suitable for travellers with mobility challenges?

What time should I expect to return?

What to Wear & Pack

What should I wear?

Do I need waterproof boots?

Can I bring my camera and drone?

Seasons & Northern Lights

When is the best time to visit Iceland?

Can I see the Northern Lights in summer?

What if the Northern Lights do not appear?

Multi-Day Journeys

What is included in a multi-day journey?

Can a multi-day itinerary be customised?

How far in advance should I book?

Do you work with travel agents and DMCs?

Speak with our team

Speak to a Trip Designer.

We value your privacy